Home  /  Terms of Service

Terms of Service

The terms governing use of Ayan Collection's services and website.

Effective date: October 4, 2026

1. About These Terms

These Terms of Service ("Terms") govern your use of the Ayan Collection website and your use of our services. By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our services.

Ayan Collection, Lahore, Punjab 54000, Pakistan · 0330 1467105 (call/WhatsApp).

2. Our Services

Ayan Collection sells clothing for men, women and children. Product details, prices and delivery are confirmed with you on WhatsApp before your order is placed and form part of these Terms.

3. Getting Started

  • An order is confirmed once we agree on the design, size, price and delivery details in writing (usually on WhatsApp).
  • You share your delivery address and contact details so we can send your order to you.
  • Each order is separate; future orders are confirmed the same way.

4. Fees & Payments

  • Prices are confirmed in Pakistani Rupees (PKR) on WhatsApp before your order is placed.
  • Delivery charges, if any, are confirmed with you before the order is finalized.
  • Payment instructions are shared when we confirm your order.
  • Prices may change for new stock; your price is the one confirmed for your order.

5. Refund Policy

  • If you have any concern about a payment or refund, contact us at 0330 1467105 and we will review your case fairly.
  • If we cancel your order before dispatch, you will receive a full refund of any amount paid.

6. Orders & Items

  • Photos show each design as accurately as possible; slight colour differences can occur due to screen settings.
  • Please check your size carefully before ordering; available sizes are confirmed with you on WhatsApp.
  • If an item arrives damaged or different from what you ordered, message us on WhatsApp and we will resolve it fairly.

8. Honest Expectations

We describe every design honestly. Colours may appear slightly different on different screens, and sizes can vary slightly by design — when in doubt, ask us on WhatsApp before ordering.

9. Intellectual Property

Photos and content on this website are the property of Ayan Collection and are for your personal use only. You may not copy or reuse them for commercial purposes without our written permission.

Designs and photos shared with you while ordering are for your personal reference only.

10. Website Use

  • The content on this website is for general information. While we keep it accurate, product details may change; the version confirmed at order time applies.
  • You agree not to misuse the website, attempt to disrupt it, or use it for unlawful purposes.

11. Limitation of Liability

To the maximum extent permitted by law, Ayan Collection's liability is limited to the fee you paid for the service in question. We are not liable for indirect or consequential losses.

12. Governing Law

These Terms are governed by the laws of Pakistan. Disputes will first be addressed through good-faith discussion; unresolved matters fall under the jurisdiction of the courts in Pakistan.

13. Changes to These Terms

We may update these Terms from time to time. The current version will always be posted on this page with its effective date. Continued use of our services after changes constitutes acceptance.

14. Contact Us

Questions about these Terms:
Ayan Collection
Main Bazaar Road
Lahore, Punjab 54000, Pakistan
Phone/WhatsApp: 0330 1467105